Terms of Service

1. Service Description

OrderTweak provides a full-suite management system for editing orders post-purchase, including configurable time limits and rules for different types of edits such as shipping adjustments and order cancellations.

2. Store Owner Responsibilities

• Regulation compliance: It is the store owner's responsibility to configure the app in compliance with all applicable laws and store policies.
• Active management: Store owners must actively manage and oversee the use of the app to ensure that all order modifications are processed correctly and efficiently.
• Accuracy and ethics: Maintaining accurate customer information and using the editing features ethically are paramount to fair commerce practices.

3. Limitations

• Service scope: The functionality of our service is defined by the settings enabled by the store owner and is constrained by the time limits set for different editing actions.
• Feature restrictions: Certain features of the app may be limited or expanded based on user feedback and legal constraints.

4. Data Removal

Data deletion protocols: We provide straightforward procedures for the deletion of data to comply with legal obligations and customer requests for privacy.

Support Contact: For assistance with any issues related to the use of our app or to report a problem, please reach out to support@ordertweak.com